Asst. Prof. Dr. S. Serdar YÖRÜK

Department of Industrial Engineering

E-mail             : serdar@yoruk.net

Telephone : (+90) 216 348 02 92 – Extension: 331

Fax : (+90) 216 348 02 93

Address : Marmara University, Faculty of Engineering

                          Göztepe Campus, 34722 Istanbul, Turkey

EDUCATION

PhD     : Marmara University, Engineering Management, 2003

MSc    : Bogazici University, Mechanical Eng. Dept., 1991

BSc     : Technical University of Istanbul, Mechanical Eng. Dept.,1987

RESEARCH AREAS

Information Technology

Information Systems

Total Quality Management

Quality Function Deployment (QFD)

LECTURES GIVEN

Marmara University, Faculty of Engineering

IE345              Introduction to MIS (3+0)3

IE342              Enterprise Information Systems (3+0)3

CSE123          Introduction to Computing (3+2)4

MATH256      Numerical Methods (3+0)3

Marmara University, Institute of Pure and Applied Sciences

MIS561           Mangement Information Systems (3+0)3

MIS566           Project Management (3+0)3

EM508            Mangement Information Systems (3+0)3

EM558            Mangement Information Systems (3+0)3

EM563            Information Systems Analysis and Design (3+0)3

Marmara University, Institute of Social Sciences

215522106 IT Applications in Business (3+0+0)3

Yeditepe University, Faculty of Engineering and Architecture

CHBE101       Fundamentals of Eng. Analysis & Scientific Computing (2+2)3

ES103             Computers & Information Systems (1+2)2

ES112             Algorithms & Computer Programming 2 (3+2)4

ADMINISTRATIVE FUNCTIONS

Chair, Marmara University, Management Information Systems and Engr. Graduate Program

Vice Chair, Marmara University, Faculty of Engineering, Industrial Engineering Department

Chair, Marmara University, Faculty of Engineering, Inspection Commission

Chair, International American Society of Mechanical Engineers (ASME) Turkey Section

SUPERVISED GRADUATE THESIS STUDIES

· Aliyev, Elsever; “Customer Driven Service Design: Application in an Inspection Company”, Marmara University, Industrial Engineering Graduate Program, 12/2005

· Çigir, Tankut; “Performance Appraising Systems Application in Education Sector”, Marmara University, Engineering Management Graduate Program, 07/2006

· Özçomak, Deniz; “The Role of  Decision Support Methods for Supplier Selection in SCM”, Marmara University, Industrial Engineering Graduate Program, 04/2007

· Baydar, Sevilay; “The Impact of  Information Systems on Supply Chain Management in Retailing Sector”, Marmara University, Engineering Management Graduate Program, 07/2007

· Beceren, Ergin; “A B2B E-Business Model for Printing Business”, Marmara University, Industrial Engineering Graduate Program, 08/2007

PROFESSIONAL EXPERIENCE

· Alarko Industry & Trade Corp., Alsac Subsidiary, Project Engineer
(05/1987-02/1989)

· CDM-DATA Information Processing Systems Corp., Sales & Support Manager (02/1989-04/1990)

· Turkish Glass Works Corp., Systems and Automation Dept., PC Specialist
(04/1990-01/1994)

· Bogazici Computer Programming & Trade Corp., Marketing Manager
(01/1994-01/1995)

PUBLICATIONS

1. Beceren E., Yörük S.S.;”A B2B E-Business Model for Printing Business”,11th IFAC Symposium on Computational Economics and Financial and Industrial Systems”, Istanbul, 2007

2. Yörük S.S., Ercan S.; "Service Quality of Information Systems", International Conference on Service Systems and  Service Management" (ICSSSM' 06), Troyes, France, 2006

3. Yörük S.S., Sennaroglu B.; "Impacts of RFID in Supply Chain Management", 3rd International Logistics & Supply Chain Congress, Istanbul, 2005

4. Yörük S.S., Ercan S.; “QFD in Management Information Systems”, 10^th International Symposium on QFD, Monterrey, Mexico, 2004

5. Yörük S.S., Arca E., Ataç E.; “QFD Application in Concrete Industry”, 9th International Symposium on QFD, Orlando, USA, 2003

6.  “Kalite Fonksiyon Göçeriminin Yazılım Geliştirilmesinde Kulanılmasi”, I. National QFD Symposium, Izmir, 2002

7. “Bilgi Sistemleri Gelistirilmesinde Kalite Fonksiyon Göçeriminin Kullanilmasi”, YA/EM’02, Istanbul, 2002

8. “PowerPoint 2000 ve Internet Ders Notlari”, Marmara University, Faculty of Engineering, Istanbul, 2000

9. “Bilgisayarin Temelleri ve Windows’95”, Marmara University, Faculty of Engineering, Istanbul, 1997